Refund Policy

WE ACCEPT RETURNS WITHIN 15 DAYS OF RECEIVING YOUR ORDER.

//RETURN CONDITIONS

ITEMS MUST BE UNWORN, IN ORIGINAL CONDITION, WITH TAGS ATTACHED.

RETURN SHIPPING COSTS ARE THE CUSTOMER’S RESPONSIBILITY, UNLESS THE ITEM IS DEFECTIVE.

PRIVATE SALE ITEMS CANNOT BE RETURNED.

//HOW TO RETURN AN ITEM

1. EMAIL CONTACT@SOLAR-GREY.COM WITH YOUR ORDER NUMBER AND REASON FOR RETURN.

2. WE WILL PROVIDE RETURN INSTRUCTIONS AND THE SHIPPING ADDRESS.

3. ONCE WE RECEIVE AND INSPECT THE ITEM, YOUR REFUND WILL BE PROCESSED WITHIN 5 BUSINESS DAYS.